The Psychology of Managing Difficult Employees

To be effective managers we must learn to manage difficult and angry people as well as ourselves. Through discussion, role play, and case studies, learn why some people are difficult to work with or for, why people get angry, and how to handle yourself and others in high-conflict situations. A CPM Personnel Management Class

At a glance

What: The Psychology of Managing Difficult Employees

When: T, Mar 24, 8:30am-3:15pm

Where: Pyle Center, 702 Langdon St, Madison, WI

Cost: $135

Continuing education credit: 6 hours (0.6 CEUs)

Instructor: Marni Bekkedal

Register Online
or register by phone at
608-262-2451
Register anytime

For additional information, contact Sunshine Jansen: 608-262-4354

What you will learn in this class
More about the Certified Public Manager Program